About us
Mission Statement
Team Phantom is dedicated to creating premium pickleball paddles and products that combine power, precision and performance while focusing on the inclusive nature of our sport that revolves around fun and friendships.
Why Us?
Team Phantom is a family run, small business passionate about ALL THINGS PICKLEBALL! Our competitive spirit coupled with extensive research has driven us to build our lineup of wicked paddles. We focused on the finest, cutting-edge materials and design technology guaranteed to give players an advantage over their opponents and enhance their playing ability and enjoyment. Combined with our own professional R&D team, and through exhaustive prototype testing by beginner, intermediate and pro players, we have selected the very best overall cross section of power, precision and performance to launch a premium, yet affordable, line of paddles. We believe that our P3 Technology is as advanced as any $150-$200 brand in the market. We currently offer the most popular weight and grip sizes to accommodate all players ready to improve their game and look cool doing it.
Game Changers (some like to call them Core Values)
Inclusive, not Exclusive
Most top brands only sponsor 5.0+ players because their focus is on gaining the most exposure for the brand. At Phantom, we are happy to extend our sponsorships to select 3.5+ players that show the drive and passion to improve and take pickleball to the next level. Phantom’s mission is to be an “inclusive” brand, not an “exclusive” one.
Quality
We guarantee the quality of our products and your satisfaction. We strive to deliver the most durable, top quality, and by far the most wicked looking pickleball paddles on the planet. Aware of the challenges players face with choosing the right equipment to take their game to the next level, Team Phantom ensures you are prepared to meet and exceed those demands.
Performance
With our technologically advanced P3 paddles focused on power, precision and performance, our product line delivers on all aspects of the game. We only use a condensed honeycomb core to equally distribute impact across the paddle while maximizing the pop and touch you will most certainly feel. Additionally, our paddles are coated with our Phantom Fleck which features enhanced roughness and friction characteristics designed for precise drop shots and powerful spin control. Our professional, premium grade paddles are USA Pickleball Approved and tournament ready!
Availability
Another aspect of Team Phantom which separates us from the rest is our product portfolio and in-stock selection. This means that orders placed for our wide selection of products always ship out the same or next business day. Oh, and by the way, standard shipping is FREE within the continental United States for all orders over $75. Need your equipment yesterday? No problem as we also offer options to expedite your order via priority shipping. Not many things better than AVAILABLE - QUALITY - FAST – FREE.
Customer Service
One of the most important ingredients in our recipe for success is our commitment to providing the highest level of customer service in the industry. We respond to all inquiries by the next business day or sooner. We also use high quality packaging to secure our products to ensure they arrive to you safely. Our customers are extremely loyal – knowing that Team Phantom stands behind everything it makes and sells. If you need help placing an order or have general questions, we have an extremely knowledgeable and dedicated staff waiting to assist you. Simply email info@phantompickleball.com with any questions you may have. We’ll be glad to help!
Social Responsibility
As the sport continues to grow nationally and internationally, Team Phantom will focus on local efforts to promote pickleball and new ways of being a good corporate citizen. Team Phantom is constantly evaluating and participating in outreach programs to support local events, charities, and clubs. We want to expose this amazing sport to our younger generation that will not only ensure its ongoing exponential growth, but come to love the fun and friends you create while you play. Have an event? Give us a shout, we’d love to hear from you!
We invite you to learn more about us and our products to better understand how we can help you achieve success on the court and in your community.
Welcome to Team Phantom!